Client
Resources Hub

Welcome to JustFund

Congratulations on your approval for funding. We are pleased to be supporting you during your separation journey

We appreciate that this can be a very stressful and challenging time, so we are here to ease the burden of paying legal fees.

A JustFund line of credit can be used to cover a range of legal expenses at any stage of your matter - including legal fees from your family lawyer plus fees from financial experts, mediators, and court expenses. Please stay in touch and carefully follow the steps below to ensure a smooth process, and fast payment of future invoices.

Our Mission

To create a level playing field where our clients can achieve fair and just outcomes in their family law matters, empowering them to build a better tomorrow for themselves and their families.

fair financial outcome with dignity and equity

Summary of Your Key Funding
Obligations

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Please review the details below as a helpful reminder of how your JustFund line of credit works and your responsibilities for approving invoices and staying in touch with us as your case progresses so we can support you effectively.

Approval of Invoices

Your credit with JustFund is available to pay fees and costs associated with your legal matter, including lawyer fees, barristers, experts and court fees. To process payment, your legal team will email requests for payment directly to you for your approval. It is important that you promptly review and confirm approval to us via email within two days to invoices@justfund.com.au. This enables JustFund to prepare and process payment on your behalf. Fast approvals are important to ensure your matter is not delayed.

Communication of Case Updates

Be aware that we need to receive any updates or material changes to your matter via your law firm so we can manage your case and funding effectively. Please prompt your lawyer to keep us informed of the following key events and activities outlined below.

Interim Distributions

Most clients receive proceeds and repay JustFund when their legal matter is settled on a final basis, however, some clients receive an ‘interim distribution of proceeds’ which is a partial payment before a matter is finalised. An interim distribution forms part of the “proceeds” and therefore must be used to repay JustFund. Please reach out to JustFund if you would like to request retaining part or all of an interim distribution.

Notifying JustFund About Settlement

It’s important to keep us updated on the progress of any key developments in relation to your matter. You must notify JustFund straight away if your matter settles or if there is to be any distribution of proceeds on a final or interim basis.

Sale of Property

When JustFund approved your application for funding, we did so on the basis of our assessment of the asset pool for division between you and your former partner. In some cases, parties may agree for a house or apartment to be sold on an interim basis with the sale proceeds to be held on trust until their matter is finalised. We understand that this can happen but it is important that you notify JustFund if there is any proposal or agreement for the assets within your pool to be sold.

Changing Lawyers

JustFund approved your application for funding on the basis that you would work with your lawyer and a team to resolve your matter. A condition of funding is that you inform and get JustFund’s consent when changing lawyers as we need to ensure that your lawyer is accredited with JustFund.

Budget Variations

Please inform us if you need additional funding at any stage of your matter and we can expedite approval, you will not need to re-apply. We understand that sometimes additional costs and expenses can occur related to your family law matter and we are here to help.

Please email your request to clients@justfund.com.au confirming the amount you require and we will confirm by email to you and your lawyer if we need any additional information.

When Do I Need To Repay JustFund?

JustFund is generally repaid by clients from the proceeds received as part of either an interim or final property settlement. When negotiating your settlement, it is really important that you ensure the settlement terms provide sufficient available funds to repay JustFund. For example, from the sale of a property or from a cash payment that you will receive.

Caveats & Mortgages

A common condition of funding approval is that JustFund will register a caveat or mortgage on a property. Please note that there is a fee associated with obtaining the caveat that will be added to your account. This registration is important to ensure that JustFund is notified of any sale or dealing with the property. Such registrations will be lifted when JustFund is repaid. Please let JustFund know if any property that is part of your legal matter is to be sold.

Failure to Comply

Whilst we don't want to disrupt a client's matter, it is important that you comply with the requirements of your Client Funding Agreement. Failure to do so may result in JustFund ceasing or pausing payments until the issue is resolved or taking other actions.

If you have any questions regarding your funding obligations that are outlined above or would like to discuss any aspect of your funding or legal matter, please contact JustFund on 1300 644 980 or email clients@justfund.com.au

Did you know?

JustFund has helped our clients to resolve over $1Billion in property settlements so far.

We pay most invoices within 48 hours, so once you approve the expense it will be paid by JustFund using your line of credit.

 You won’t have any out of pocket expenses until the end of your settlement.

Our client engagement managers are family lawyers, so your lawyer will be working with family law specialists on your behalf to ensure the best outcomes

IIf you require more funding, this can be requested at any time - but we will need to reassess your matter to see if you are eligible.

flexible line of credit can be used to cover a range of legal expenses

Our Client Success and Support Team

Andy O'Connor

Andy O'Connor

Co-Founder & Co-CEO

Erica Henson-Hatton

Erica Henson-Hatton

Family Lawyer and Client Success Manager

Jeremy Ball

Jeremy Ball

Family Lawyer and Client Success Manager

Maidei Kutsanzira

Maidei Kutsanzira

Family Lawyer and Client Success Manager

Grace_Roberts

Grace Roberts

Loan Portfolio Manager

Don Singleton

Don Singleton

Client Service & Operations

Megan McGuiness

Megan McGuiness

Client Success Co-ordinator

Anna Byrne

Anna Byrne

Client Success Co-ordinator

Louise_Hunter

Louise Hunter

Case Success Manager and Family Lawyer

Sophie Goosens

Family Lawyer and Client Success Manager

Anisha_Singh

Anisha Singh

Case Success Manager and Family Lawyer

Stephanie_Azzi

Stephanie Azzi

Family Lawyer and Client Success Manager

Jen_Lofthouse

Jen Lofthouse

Loan Portfolio Co-ordinator

FAQs

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